How to Create a Deposit Entry and Unlink a Rejected Payload Payment 

Overview:

In this article, we will cover the steps on how to record entries for a Rejected Payload Payment. Please find the available resources below.

The procedures below apply when a Payload payment is rejected by Payload after it was originally authorized. This rejection creates a deposit back into the company’s bank account. Please keep in mind that the original Bill Payment cannot be voided, as it is required for Bank Reconciliation. The Bill must also be reverted to an open status so a new payment can be processed.

Quick Reference:

Link to Full Step-by-Step Guide