Brokerage Engine Support

Document Statuses


Overview:

In this article, we will review the meaning of each Document Status and if any action is required. 


Not Uploaded / Missing

  • The document placeholder is open, but the file has not been uploaded or waived yet. 


Pending Review

  • The document has been successfully uploaded and is currently awaiting compliance review. 


Pending Final Review [Optional]: 

  • The document previously in Pending Review was approved during initial compliance review and is not awaiting a secondary approval (e.g., final broker sign-off).


Rejected: 

  • The file did not meet compliance requirements and was rejected by the reviewer.


Done: 

  • The file has been fully reviewed and approved.


Received:

  • A file attachment was sent in via email but has not yet been split or assigned to its specific checklist placeholder. 

Quick Reference: 


In the example below, you can see the column labeled "Status." Please note that the tag colors cannot be customized. 


Note: Click on Image to enlarge 
























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