Brokerage Engine Support

Why did my Quality Control task move to On Hold status?


Answer:

If all checkboxes are not selected before submitting, the task will automatically snooze for 24 hours. 


Additional Details:

  • This is designed to help prevent your work queue from getting overloaded with tasks you have already tackled that day. You can still make changes to and submit a task while it is in "On Hold" status.
  • After the initial 24 hours of being snoozed, the task will automatically revert to "In Progress" for you to complete it.





















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