Failed Credit Card Payments Report
Report will indicate Braintree or Payload depending on Merchant provider being used
Overview:
In this article, we will cover the steps to generate a report identifying credit card payments that were declined or rejected during processing, including the specific error codes or messages associated with each failure.
Permission Level: Admin + Agent Billing
Report Details:
- Provides list of all Credit Card payments that were declined during selected time frame
- Displays error message indicating why each credit card payment was declined or rejected
- Option to configure daily email notification to alert admin of credit card declines for the day
Please find the available resources below.
Quick Reference:
Link to Full Step-by-Step Guide
Navigation:
Click directly on image to enlarge
