Brokerage Engine Support

Sync History Report


Overview:

In this article, we'll cover how to locate and utilize and interpret the Sync History Report.  Primary purpose of this report is to identify any sync related issues and what caused the sync issue.  Please find the available resources below.


Permission Level:  Admin + Billing & Compliance


Report Details:

  • This report provides the Sync Status for the following 3 types of data syncs
    • Invoices to BE Accounting
    • Listing details to Dash (Anywhere only clients)
    • Transaction Details to Dash (Anywhere only clients)
  • Ability to filter by the following:
    • Agent name
    • Listing or Transaction Address
    • Invoice Due Date
    • Entity Type 
    • Sync Status
      • Error
      • Success
    • Sync error Message
  • Provides direct link to sync log or entity

Navigation:


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