Sync History Report

Overview:

In this article, we will cover how to locate and utilize and interpret the Sync History Report.  The primary purpose of this report is to identify any sync related issues and what caused the sync issue.  Please find the available resources below.

Permission Level:  Admin + Agent Billing

Report Details:

• This report provides the Sync Status for the following 3 types of data syncs:
  • Invoices to BE Accounting
  • Listing details to Dash (Anywhere only clients)
  • Transaction Details to Dash (Anywhere only clients)

• Ability to search and filter by the following:
  • Entity Name, which can be any of the following:
    • Agent Name
    • Listing or Transaction Address
    • Invoice Due Date
  • Entity Type 
  • Sync Status
    • Error
    • Success
  • Sync error Message

• Provides direct link to sync log or entity

Navigation:

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