Create an Agent Onboarding Project
Overview:
In this article, we will outline the specific steps for creating a project focused on onboarding tasks for agents. Please find the available resources below.
Permission Level: Admin + Configuration
Important to know:
- You can set the project to trigger automatically. This means the project will be generated immediately after you click "save" when adding a new agent.
- There is also the option to manually add the project from a dropdown list after the new agent has been created. This is considered best practice if you have different types of agent onboarding projects based on office, region, or location.
Quick Reference:
Link to Full Step-by-Step Guide